Available for collaborations · Hyderabad, India

A practice in strategy, in silence, in moving people forward.

I'm Nayana Kadiyala — a customer success leader with fifteen years across global enterprises, a FIDE-certified chess instructor, and a certified life coach. I help organisations and individuals find the move that changes the position.

15+ Years driving
enterprise success
23× Salesforce
certifications
2025 FIDE Instructor
title awarded
Portrait of Nayana Kadiyala — customer success leader, FIDE chess instructor, and life coach
Nayana Kadiyala FIDE ID 5025125 · 2026
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01 About
Currently

Customer Success
at Salesforce

Partnering with C-suite executives to align technology with strategy.

Also

Founder
Transformative Coaching

Chess, life, and career coaching on the myCoach platform.

Based in

Hyderabad · India

A career built at the
intersection of strategy,
technology, and people.

Nayana Kadiyala is a versatile, results-oriented thought leader with 15+ years of experience driving enterprise customer success through strategic, technical solutions and a deep commitment to Diversity, Equity & Inclusion.

She is known for her strategic mindset, data-driven decision-making, and the ability to build impactful cross-regional collaboration in dynamic global environments. Her expertise combines AI adoption, executive stakeholder engagement, and change leadership — enabling clients to thrive in a rapidly evolving digital landscape.

Beyond her professional role, Nayana is a passionate advocate for DEI. In 2022 she launched the Genforce Equality Group in India and now serves as its Global President at Salesforce. She is also the founder of Transformative Coaching on the myCoach platform — where chess, life coaching, and career mentorship come together as one practice for unlocking potential.

  • Customer Success Advocate
  • Strategic Thinker
  • Adaptable Leader
  • Problem Solver
  • Public Speaker
  • DEI Champion
02 Practice

Three disciplines.
One way of thinking.

Whether the board is a Salesforce org, a chessboard, or a person's own life — the work is the same. See the position. Choose the move that compounds.

i

Customer Success
Leadership

Strategic partnership with C-suite executives to align technology with business outcomes. SaaS adoption, retention, and expansion — built on data, delivered with empathy.

  • Enterprise stakeholder engagement
  • AI-driven CS enablement
  • Customer journey & onboarding
  • Salesforce, Agentforce, Gainsight
Licensed 2025–2026
ii

FIDE Certified
Chess Instructor

A lifetime in the game — from Andhra Pradesh state champion to FIDE Instructor. Coaching players of every level in tactics, strategy, and the discipline of long-form thinking.

  • Beginner to tournament players
  • Tactics, openings, endgames
  • Mindset & competitive resilience
  • Online & in-person sessions
iii

Transformative
Life Coaching

Certified life coach and NLP practitioner helping individuals find clarity, overcome blocks, and build lives they're proud of. Founder of Transformative Coaching on myCoach.

  • Career & leadership coaching
  • NLP-informed transformation
  • Building focus & resilience
  • 1:1 sessions, bookable online
03 Chess Journey

Two decades
on the sixty-four squares.

From a young player making the news in Telugu papers, to Andhra Pradesh state champion, to a FIDE-certified instructor — the board has been a constant teacher. A small archive of the road that led here.

  1. 2002 First featured in Telugu newspapers as a rising young chess player
  2. 2004 Telangana champion · Selected for the National U-18 tournament
  3. 2006 Andhra Pradesh State Under-19 Chess Champion
  4. Multiple national & international FIDE-rated tournaments
  5. 2025 Awarded FIDE Instructor title · License valid 2025 – 2026
FIDE License Certificate confirming Nayana K. as FIDE Instructor for the period 2025-2026, FIDE ID 5025125, Federation India
License Certificate

FIDE Instructor

Issued by the International Chess Federation. License period 2025–2026. FIDE ID 5025125. Federation: India.

FIDE Title certificate confirming Nayana K. obtained the title of FIDE Instructor in the year 2025
Title Award

FIDE Instructor · 2025

Gens Una Sumus — "We are one family." Awarded the official FIDE Instructor title in 2025.

From the Archive

Press clippings & tournament photographs · 2002 – 2006
2002 Telugu newspaper article featuring Nayana as a rising young chess player
2002 "A young chess player on the rise" — Telugu daily
2004 photograph from the National Under-18 Chess Championship
2004 National U-18 Championship
Newspaper clipping: Krishna and Nayana emerge champs, 2004
2004 "Krishna, Nayana emerge champs"
Andhra Pradesh Digest clipping: Tej Deep, Nayana triumph - state champion
2004 Andhra Pradesh Digest · State champion
National U-18 Chess Championship news from February 7, 2004
2004 National U-18 chess, Feb 7
2006 article naming K. Nayana as Under-19 State Chess Champion
2006 Andhra Pradesh U-19 State Champion
04 Leadership & DEI

Building rooms
where everyone leads.

As Global President of Genforce — Salesforce's Business Resource Group — Nayana champions inclusion at scale. She founded the Genforce Equality Group in India in 2022 and now leads transformative initiatives across regions, fostering inclusive cultures and inspiring others to grow with purpose.

She is also a passionate public speaker, blogger, and YouTube educator — empowering individuals to thrive in the Salesforce ecosystem through her channel SFDCOneStop, with 4,000+ followers.

01
Role

Global President

Genforce — Business Resource Group at Salesforce

02
Initiative

Genforce India

Founded the equality group in India · 2022

03
Community

SFDCOneStop

4,000+ followers · Pro bono Salesforce education

04
Alumni

ISB EE · Hyderabad

Former Chapter Lead

23× Salesforce Certified
/
1× MuleSoft Certified
/
Salesforce Trailhead Ranger · All-Star
05 Education

A lifelong
student.

Continuous learning across India's most distinguished institutions — engineering, business, leadership, and the next frontier of artificial intelligence.

  1. 2025
    Indian Institute of Management — Ahmedabad Managerial Effectiveness Leadership Program
  2. 2024
    Indian School of Business Business Storytelling & Executive Presence
  3. 2024
    Indian Institute of Management — Bangalore Artificial Intelligence for Senior Leaders
  4. 2023
    Indian School of Business Women's Leadership Program
  5. 2012
    —14
    Sikkim Manipal University · Distance Education Master of Business Administration · Finance, General
  6. 2007
    —11
    Nalla Malla Reddy Engineering College Bachelor's Degree · Electronics & Communications Engineering
06 Connect

Let's begin
a conversation.

Whether you'd like to book a coaching session, collaborate, or simply say hello — Nayana would love to hear from you.